Privacy Policy

Last updated: October 18, 2025

Welcome to EZAuto-Parts.com (“we”, “our”, “us”). This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from EZAuto-Parts.com (the “Site”) or otherwise interact with our services (collectively, the “Services”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

• Contact details – name, billing and shipping address, email, phone number.
• Payment information – credit/debit card details or other payment data (processed securely by Shopify).
• Order details – products purchased, order numbers, and related transaction history.
• Device and usage data – IP address, browser type, operating system, and how you interact with the Site.
• Marketing information – your communication preferences and engagement with marketing emails or SMS messages.

How We Collect Information

• Directly from you when you make a purchase, contact us, or subscribe to our newsletter.
• Automatically when you browse our Site (via cookies, log files, or analytics tools).
• From third-party services that integrate with Shopify (for example, payment gateways and analytics providers).

How We Use Your Information

• Process and fulfill your orders.
• Provide customer support and respond to inquiries.
• Send you updates, marketing communications, or promotional offers (if you’ve opted in).
• Improve our products, services, and user experience.
• Comply with legal obligations and prevent fraudulent activity.

Sharing Your Information

• Shopify – our ecommerce platform provider that processes and stores order data. You can read more at Shopify’s Privacy Policy.
• Service providers – shipping carriers, payment processors, and analytics partners, only to the extent necessary to perform their services.
• Legal authorities – if required by law or to protect our rights.

Cookies

We use cookies and similar tracking technologies to operate our Site and improve your experience. Cookies help us remember your preferences, understand traffic patterns, and show relevant ads. You can manage cookies through your browser settings, but disabling them may affect your shopping experience.

SMS and Email Marketing

If you opt in to receive marketing messages, we may send you promotional emails or SMS notifications (e.g., cart reminders, product offers). You can opt out at any time by following the unsubscribe link in our emails or replying STOP to any text message. For more information, review our Mobile Terms of Service.

Data Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed. All transactions are processed through secure SSL encryption and handled by trusted providers like Shopify and Google Workspace.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes. You may request deletion of your data at any time by contacting us at support@ezauto-parts.com.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. You can exercise these rights by contacting us using the details below.

International Data Transfers

Your information may be transferred to servers located outside your country (including to Shopify’s servers in Canada and the United States). We ensure that such transfers comply with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or file a complaint, you can contact us at:

EZAuto-Parts.com
29 Stendell Street
Wakerley QLD 4154, Australia
📧 support@ezauto-parts.com
🌐 https://www.ezauto-parts.com